Resonate Support

support icon

If you have a current support contract with us, you will find your support dashboard here.

You can log a support request by

  1. creating a ticket online; or
  2. emailing the support desk; or
  3. calling 020 8133 2300 (option 1).

If you need help logging a Resonate support ticket, please click here.

If you need help activating your support account, please select that page from the Resonate Support menu at the top of this page.

Other UK Support Numbers

NFON UK Support

0330 058 6366

RingCentral UK Support

0800 014 8091

Google G Suite

0800 169 0455

Microsoft365

0800 032 6417

Okta

0800 808 5574

If your request is urgent and you are unable to contact us, please be aware that you may contact each provider directly as described below:

Google G Suite

Please sign into your Admin Console (from the link within your G Suite service) or at admin.google.com and select “Support”. There is an option to contact Google should that be necessary (telephone number 0800 169 0455).

Microsoft Office365

Please log into portal.office.com/support or call 0800 032 6417 (option 1, 1 and have your domain name available).

Spanning Backup

Sign into your Spanning portal, click on the cog icon and select “Support”. If you cannot find the answer in their Knowledge Base, you can email them on support@spanning.com.

NFON

Please email uk-support@nfon.com or complete the online form at nfon.co.uk/customer-service or call 0330 058 6366.

RingCentral

Please sign in at service.ringcentral.co.uk and select “Get Help” or call 0800 014 8091 from your RingCentral phone.

Okta

Please log into your Okta Portal, click on the Admin button, select “Help & Training” and click on “Open a Case” or call 0800 808 5574.

Box

Please sign into your Box Portal and select “Help” from the drop-down menu then click on “Contact Box Support” and select “Skip Ahead to Contact Options”. Here you can choose “Chat”, “Request a call” or “Submit a case” (source: community.box.com/BoxSupportOptions)