User Centric IT
People do want to work at companies that allow them to work the way they want and need to, with modern technology that does not limit them. Working with old systems that are not responsive, real-time, or easy to use, is considered a waste of time.
Workers today expect IT and business leaders to deliver technology that make them better, faster, and smarter. They are already inspired by the technology they use everyday in their personal lives and need IT to empower them at work.
Remembering that customers are already using the technologies that enable them to live and shop smarter, it is important to enable workers to have the same advantages enabling smarter connections and conversations with your customers.